Creating Great Visitor Experiences going into 2nd printing!

I am very excited to announce that the first print run of my book is nearly sold out. Books in the nonprofit field can take several years to sell out a print run, so this is big stuff for me and Left Coast Press, my wonderful publisher.

I'd like to share some quotes from readers:

I thoroughly enjoyed reading Creating Great Visitor Experiences! I especially liked how you mixed in terrific non-museum examples—a few even I didn't know about—with the museum examples in a way that both could be applied by the reader.
B. Joseph Pine II, author—The Experience Economy and Authenticity: What Consumers Really Want

Thank you for writing such a wonderful, holistic approach to the museum experience. I really appreciate your framing of the experience as starting the moment a person decides to “do something” to the moment that they leave a site following their visit. Your work is inspiring. After passing along the book to my colleagues, we are ordering 25 copies for all of our senior staff, and hope to have a staff seminar using the book. It engages the entire staff, not just the upper-tier management or exhibit designers. I think that it will really bring us together.
Kevin M. Bartoy, Director of Archaeology, The Hermitage

I’ve been meaning to write to let you know how much I love your book! It’s making the rounds at the Atlanta Botanical Garden now; I need to make a point of getting it back soon so I can finish it myself! I’ll be recommending it to all the museum folks I know in Atlanta.
Tracy McClendon, Director of Education, Atlanta Botanical Garden

I ordered one copy, and then ten more to hand out to our marketing and properties areas. The next step will be to implement one of your study group plans.
Cathy Garison, Frost Bank Consumer Sales

I find Stephanie Weaver's book to be insightful, succinct and full of great "big picture" ideas for organizations of all sizes. She captures the essence of the visitor experience and analyzes it from a variety of perspectives—all critical to successful customer relations. This is a book that you can return to again and again—a "must read" for capturing and increasing audiences.
Marie Andersen, Director of Development, San Diego Archaeological Center

I have gotten approval to purchase the book and will be putting it on order tomorrow. We are very excited to carry it!
Jamie King, Membership Manager, National Association for Interpretation

Essential reading for those tasked with keeping their visiting public satisfied and engaged. It distills the principles of marketing, communication, and museum planning and presents this information through case studies, tips, and thought-provoking exercises. This book belongs on the bookshelf of every nonprofit institution—better yet, it belongs in the staff meeting room, next to a pad of chart paper, and ready to be put to use.
Jennifer Rigby, Director, The Acorn Group and Acorn Naturalists

A practical system for nonprofit organizations and governmental agencies to integrate remarkable and unique visitor experiences —from first impression to final memories. We have ordered 120 copies, one for each of the parks in our region.
Tom Richter, Chief, Interpretation and Education, National Park Service, Omaha

Want to read more? Download the first three chapters free. Better yet, win a signed copy. Send me your favorite great experience, with 3-5 pictures and a short description of what makes it great. I'll choose a winner from all the entries received by September 30, 2007.